How to Locate the Serial Number on Nebula Products? :

How to Locate the Serial Number on Nebula Products?

Modified on: Wed, 16 Oct, 2024 at 4:23 PM

For product quality control and tracking purposes, Nebula support staff may ask you to provide the serial number (SN) of your product. You can normally find the serial number in the software of the product. Please refer to the following chart for the serial number location of all Nebula products.

Product Category	SN Location	Example
Cosmos Laser Series	Software: access Projector Settings from the top panel of your projector or press the Source button on the remote, then go to About > Projector Info > Serial Number. Device: On a silver sticker on the bottom of the projector
4K Dongle	Software: go to Settings > Device Preferences > About > Status> Serial Number; Device: on the back of the dongle.
Capsule / Capsule Max / Astro / Apollo	Software: Settings > General > About > SN	N/A
Capsule II	Software: Settings > Device preferences > About > Status > Serial number	N/A
Cosmos Series	Software: Settings > Device preferences > About > Status > Serial number Device: On a silver sticker on the bottom of the projector
Solar / Vega Series	Software: Settings > Device preferences > About > Status > Serial number Device: On a silver sticker on the bottom of the projector
Mars Series	Device: On a silver sticker on the bottom of the projector
Prizm Series	Device: On a silver sticker on the bottom of the projector
Soundbar	Device: On a silver sticker on the bottom of the soundbar

How to Locate the Serial Number on Nebula Products?

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