What should I do if my eufy Baby Smart Sock Base has a weak or no signal?
Modified on: Fri, 15 Nov, 2024 at 11:15 AM
eufy Baby Smart Sock Base’s WiFi signal icon in the eufy Baby app will indicate the WiFi connection strength between the Smart Sock Base and router.
Note: Generally speaking, a router’s range can cover up to 3,000 sqft. However, the actual range may vary depending on a number of factors, such as the thickness of walls, building materials, other electronic devices in the house, and the location of your router.
If your Smart Sock Base has either a weak or no signal, please try the following troubleshooting steps to verify if the issue can be resolved.
- Please try moving your Smart Sock Base closer to the router.
- Please make sure there are no other electronic devices next to your Smart Sock Base and the router that could cause interferences.
- Try using a WiFi range extender to extend your 2.4GHz WiFi signal.
If you are still experiencing issues with your Smart Sock Base having a weak or no signal, please contact eufy support engineers for assistance.
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